For security purposes we only allow Account Activation Links, Tokens, and SMS OTPs (One Time Passwords) to be valid for a limited period of time.
| Type of message/token | Valid for |
| Activation email link | 48 hours |
| Token in the account activation email | 48 hours |
| Token for enrolling a new device | 48 hours |
| SMS OTP (One Time Password) | 5 minutes |
If you require a new activation email or token please contact your Company Administrator who will be able to send you a new one.
On the screens where a SMS OTP is needed, you can press the Resend OTP button to receive a new SMS OTP.